Shipping policy
＜Shipping information＞
Every month, we have a fixed date for shipping operations.
※Please note that if packages are returned due to an unknown address or expired storage period, the customer will be responsible for the re-sending shipping costs.
＜South Korea, Taiwan, Australia＞
DHL / Up to 3 working days
Shipping fee ¥3000
※Additional shipping charges will be required if the weight exceeds 1.5 kg. We will email you if additional costs are required. If we do not receive a reply within 72 hours, we may cancel your order. We thank you in advance for your understanding.
＜U.S, CANADA＞
DHL / Up to 4 working days
Shipping fee ¥4800
※Additional shipping charges will be required if the weight exceeds 1.5 kg. We will email you if additional costs are required. If we do not receive a reply within 72 hours, we may cancel your order. We thank you in advance for your understanding.
TAX & DUTIES:
For all countries outside of Japan any customs or import duties that are levied once the package reaches its destination country are the customers responsibility. ARIRO is not responsible for any additional charges for customs clearance, and our customers must pay for these in full. ARIRO has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country and we advise you to contact your local customs office to understand what the thresholds are in your destination country. This will tell you all you need to know about what duties may be applicable to receive your package, before you place your order. Delivery times may vary due to customs processing, these are circumstances beyond our control.
※If you refuse your parcel and it is sent back to us a restock fee of ¥2,000 will be taken off your refund.